Each data center has a dedicated power grid with sophisticated energy consumption to guarantee 100% up-time. The data centers are SSAE 16 certified, SOC II audited, and offer PCI-DSS certification. We also deploy best-of-breed equipment that protects our network from security breaches. The Nextiva core platform, NextOS, resides in data centers across North America with the highest security protocols and is connected with dual OC48 (2.5 Gbps) rings to create a redundant call network path.

Texting (SMS/MMS) is not HIPAA compliant, however we do allow the use of SMS on HIPAA accounts as long as the guidelines are followed, and PHI (Protected Health Information) is not sent or received via text.Īt Nextiva, we highly value the security and privacy of every user. It is important to note that HIPAA–compliant accounts do not provide additional security but instead comply with the additional monitoring required by HIPAA, which disables certain functionality (such as voicemail transcription, fax to email, etc.). Nextiva offers in-depth security to all customers, and this healthcare package complies with the additional monitoring required by HIPAA. The Health Insurance Portability and Accountability Act (HIPAA) protects patients’ medical records and other health information provided to health care providers.

Hipaa compliant voice recorder app